Silentsystem
5 SX553 V2 HiFi Headphones + TX400
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SILENTSYSTEM KIT INCLUDES:
- 05 SX553 V2 HiFi 5 channel headphones
- 01 TX400 transmitter
- 01 ARCHX2 headset microphone
-
01 USB-C charging cable with 5 pins
SX-553 V2 HiFi HEADPHONES FEATURES
- 40mm high-fidelity Mylar speaker
- Wireless headphones for silent events. Up to 5 channels.
- RGB LED lights show the selected channel. HiFi audio. Foldable headphones
- Adjustable headband. Volume control. Channel selector.
- Soft faux-leather ear pads for the best comfort.
- 650 mAh battery
- S / N > 75 dB
- THD: <1%
- Frequency response: 25 - 20.000 Hz
TX-400 MOBI TRANSMITTER FEATURES
Perfect for activities on the move, such as fitness, yoga and walking. Also ideal for museums, guided tours and conferences. Built-in microphone and digital mixer.
- AUDIO: AUX input with 3,5 mm jack
- MIC: The headset microphone is included with the transmitter.
- Range: The transmitter covers a distance of 70/100 metres in open field.
INCLUDED WITH THE TRANSMITTER
- Rechargeable AA batteries
- Headset microphone
- AUX cable
- Cardboard box
SYSTEM CONDITION:
Headphones: new
Transmitters: new
Charger: new
WARRANTY:
Consumers: 24 months with Swap Repair option included in the price.
Businesses: 12 months with Swap Repair option included in the price.
Note: refurbished products carry a 12 month warranty for both consumers and businesses.
ACTIVITIES:
silent disco, silent party, conferences, concerts, guided tours, translation, clubs, cinema, theatre
SILENTSYSTEM | Keep The Frequency
Product information
SHIPPING
Orders placed on shop.silentsystem.com are shipped by express courier (DHL) with a tracked service.
Shipping rates
Rates depend on the total weight of your order (a full headphone case weighs about 20 kg) and are calculated automatically at checkout. VAT included where applicable.
| Order weight | Spain | European Union | Rest of Europe (UK, Switzerland, Norway…) | Rest of the world |
|---|---|---|---|---|
| up to 3 kg | €10 | €20 | €30 | €40 |
| 3 – 20 kg | €20 | €40 | €60 | €80 |
| 20 – 40 kg | €40 | €80 | €120 | €160 |
| every extra 20 kg | + €20 | + €40 | + €60 | + €80 |
For orders over 500 kg, please contact us for a quote at hello@silentsystem.com.
Shipping times
For new products, orders are usually shipped within 72 hours of order confirmation.
For ex-demo or refurbished products, orders are usually shipped within 7 working days of purchase.
These times refer to preparing the goods and handing them to the courier. Delays may occur because of public holidays, remote locations, force majeure or other circumstances beyond our control.
Outside the European Union, any customs duties, taxes and formalities are the responsibility of the customer.
When the order is handed to the courier, you will receive, where available, an email with the tracking number so you can follow your shipment.
On delivery
On delivery, we recommend checking that the number of parcels is correct and that the packaging shows no damage, opening or obvious signs of tampering.
If there are visible problems, report them to the courier immediately and, where possible, accept the delivery with a specific reservation describing the damage.
If a product is damaged in transit, contact us promptly at hello@silentsystem.com, quoting your order number and attaching, where possible, photos of the packaging and the product.
This procedure helps us handle the claim with the courier and does not limit the rights granted to consumers by applicable law.
RETURNS AND RIGHT OF WITHDRAWAL
If you bought as a consumer, you can withdraw from the purchase within 14 days of delivery, without giving any reason.
If a single order contains several products delivered separately, the period starts from delivery of the last product.
You can request a return through the online returns feature in your customer account or by contacting us at hello@silentsystem.com.
After notifying us of your withdrawal, you must return the product within the following 14 days.
Condition of returned products
The product may be opened, examined and tried out as far as necessary to check its nature, characteristics and operation.
The customer is responsible for any reduction in value resulting from handling or use beyond what is necessary for this check.
The product must be returned complete with all the accessories, components, manuals and items originally supplied.
Where available, we recommend using the original packaging. If it is not available, use packaging suitable for protecting the product properly in transit.
Return shipping
For returns because you changed your mind, return shipping costs are paid by the customer.
Returns must be sent with a tracked service that confirms shipment and delivery of the parcel. You can use any courier, as long as the service includes a tracking number. Keep the shipping receipt and tracking number until the refund is complete.
If a product is faulty, not as described, or we made an error in the supply, the return is handled under the warranty terms and applicable law.
Refund
If the right of withdrawal is validly exercised, we refund the payments due under applicable law, including the cost of the initial standard delivery.
We do not refund any extra costs resulting from your choice of a delivery method more expensive than the standard one offered.
The refund is made using the same payment method as the original transaction, unless agreed otherwise.
The refund may be withheld until we receive the returned products or until you have shown that you have sent them back, whichever is earlier.
RETURNS ADDRESS
Returns from all countries must be sent to our warehouse in Spain:
Silentsystem España S.L.
Carrer del Doctor Gil i Morte 24
46007 València (Valencia)
Spain
Before shipping, please write to hello@silentsystem.com with your order number, so we can recognise your parcel and process the return quickly. Parcels sent without notice or without a tracking number may be delayed.
For more information on withdrawal, refunds, faulty products and the terms that apply to purchases, see our Refund Policy and Terms of Service.
CLEANING AND MAINTENANCE OF SILENTSYSTEM HEADPHONES
Correct cleaning and maintenance of Silentsystem headphones helps keep their audio quality, comfort, hygiene and reliability over time.
Headphones used at events, fitness classes, silent discos, conferences and installations often come into contact with skin, hair and hands. With use, dust, sweat, skin residue and other impurities can build up, especially on the ear cushions, the headband and the controls.
Regular maintenance also helps preserve the headphone components and extend their working life.
WHY MAINTENANCE MATTERS
Insufficient cleaning or incorrect storage can lead to dirt and residue building up on the headphones.
Over time this can affect the hygiene of the device and contribute to wear of some of its parts.
Pay particular attention to the ear cushions, the headband, the buttons and controls, the charging connections and the areas that are hardest to reach.
Regular maintenance keeps the headphones looking good and working well, and makes them last longer.
HOW TO CLEAN THE HEADPHONES
Before cleaning, always switch the headphones off and disconnect them from any charging system.
Gently clean the outer surfaces with a soft, slightly damp cloth, making sure that no liquid or detergent gets inside the headphones, the connectors or the electronic components.
Pay particular attention to the surfaces in most contact with the user, such as the cushions, headband and controls.
For sanitising, only use products that are compatible with the surfaces and materials of the headphones, applying them to the cloth and not directly to the device.
Do not immerse the headphones in water or other liquids and do not clean them with jets of water.
Before charging or storing them, make sure the headphones are completely dry.
REMOVING AND CLEANING THE CUSHIONS
On models with removable cushions, these can be removed for more thorough cleaning.
To remove a cushion, hold the headphone firmly and use a gentle twisting and pulling movement, without pinching or overstretching the material.
After cleaning, make sure the cushion is completely dry before fitting it back, and check that it is firmly attached to the headphone.
STORAGE
After use and cleaning, store the headphones in a dry, clean and well-ventilated place, avoiding prolonged exposure to humidity, high temperatures, dust or direct sunlight.
Before putting large numbers of headphones into transport cases or charging systems, make sure they are completely dry.
The cases and containers used for transport should also be kept clean, so that already sanitised devices are not contaminated again. This is the same procedure we follow in the Silentsystem technical lab.
REGULAR MAINTENANCE
For professional or intensive use, we recommend regularly checking:
- the condition of the cushions and headband;
- connectors and charging systems;
- buttons and selectors;
- battery condition;
- any screws or external components;
- correct audio operation and RF reception.
Worn or damaged components should be replaced before the device is used again.
Silentsystem also offers support and maintenance services for headphone fleets used professionally. Contact us at hello@silentsystem.com.
Professional RF/UHF Audio Systems
For over 10 years we have designed and developed RF audio systems that deliver high performance and excellent sound quality.